Task 1- Description: Perform a variety of editorial duties, such as laying out, indexing, and revising content of written materials in preparation for final publication. Oversee production, including artwork, layout, computer typesetting and printing. Verify facts, dates, and statistics using reference sources.
Task 2- Description: Interact with members, clients, and volunteers to provide information in response to inquiries about products and services and to handle and resolve complaints. Keep records of customer interactions, transactions, and details of inquiries, complaints, actions taken, e ct.
